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Red Cross Privacy Collection Notice

Red Cross Online

Who is collecting the information?

Facts and circumstances of collection

Is the collection being made because a law or Court order applies?

Why does Red Cross need to collect this information?

The primary purpose for which the information is being collected

The secondary purposes (if any) for which Red Cross is collecting this information

What happens if Red Cross doesn’t collect this information?

Anonymity/Nickname

The organisations we usually disclose this information to are

Access and correction

Complaints

Will my information be stored offshore?

Who is collecting the information?

Australian Red Cross Society
Privacy concerns can be sent to:
General Counsel
Australian Red Cross
155 Pelham Street
CARLTON VIC 3053
03 93451800 or by email privacy@redcross.org.au

Facts and circumstances of collection

We collect information from individuals concerned, not from third parties or agencies.

Is the collection being made because a law or Court order applies?

No law or Court order applies to the collection of this information

Why does Red Cross need to collect this information?

We need to collect this information so:

  • We can process and ship your order 
  • We can keep you informed of new Red Cross products and special offers 

The primary purpose for which the information is being collected

The personal details that you share with Red Cross Online Shop will be used for the purpose of processing and shipping your order. We will also use these details to send you our catalogue, as well as tell you about specials and other offers.

You can opt out of this direct marketing at any time by emailing shop@redcross.org.au. Please be aware that by opting out of the Red Cross Online Shop direct marketing, you are not opting out of general Red Cross communication. To do that you will need to send a request to DONOR_INFO@redcross.org.au

The secondary purposes (if any) for which Red Cross is collecting this information

To keep you informed of new Red Cross products and special offers.

What happens if Red Cross doesn’t collect this information?

If Red Cross does not collect this information from you we will be unable to process and ship your order.

Anonymity/Nickname

If Red Cross does not collect your name, we would be unable to process your Payment.

The organisations we usually disclose this information to are:-

Banking institutions for the purpose of processing online transactions. This information may or may not be retained by the relevant bank.

Access and correction

Information about accessing your information and requesting corrections is set out in Red Cross’ privacy policy at www.redcross.org.au. You can request a hard copy of our privacy policy by contacting the representative at the top of this form.

Complaints

Information about how to complain is also in the Red Cross Privacy Policy. You can also complain direct to the Privacy Commissioner at www.oaic.gov.au

Will my information be stored offshore?

No information will be stored offshore.

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